Hi Scott, apologies for replying so late. I’m not active on disqus so the notification email kinda got lost in all my emails. Anyway, to answer your question:
1. The CGK-SIN RT on SQ -is- visible and bookable on Kayak. I managed to reach the final page where I enter my personal + payment info.
2. When I tried searching multi-city CGK-ALA & TAS-CGK, only TK’s routes came up. There are several multi-airlines routes too but no SQ in any of the legs.
3. I also tried searching one way CGK-ALA, but then again only TK’s routes came up.

What do you think?
Thanks.

Are you certain that Singapore Airlines is operating this flight? For example, are you able to find and book it if you go to a paid ticket site like Kayak? Recent experience tells me SQ has made a lot of schedule adjustments due to the pandemic.

I’m trying to book a RT CGK-ALA & TAS-CGK partner award using my KF but for some reason SQ website kept giving me all-TK flights. I read somewhere that it is possible to get the CGK-IST + IST-CGK leg on SQ and the IST-ALA + TAS-IST on TK, but I was still shown all-TK flights even after I tried searching next May, Aug, and Oct. The post I read showed that someone did managed to do it, albeit the post was from last year.

When I searched, I just entered the required information like usual (from, to, dates, class, number of people), nothing else. I even called the SQ call center just now and they also can’t find any flights that would include SQ metal (they -said- they can only see the all-TK flights).

Did I do something wrong? Do I need to do something special to get the route I want? Or is it simply not possible to do so?

Thank you.

I agree, it’s more complex than some of our US programs, but they are pretty up front about what they charge and upcoming changes. James (who wrote the post) is a big fan.

There could be a number of reasons. I don’t know about Singapore’s claim that they only have access to mainline flights.

I do know they only have access to saver award tickets, so if you are looking at an award that is priced differently it won’t be available to partners. If it’s a domestic ticket, a saver award should cost 12,500 miles each way.

Without more information about the specific flight, I’m not really able to help further.

Try using the American Airlines site. If they have an Alaska award available, then Singapore should, too.

Thanks, Scott. I’ve tried searching the Alaska site and can’t find their levels posted anywhere. Most of the ones I’ve found are 40k-50k each, so I’m assuming they are Anytime awards, but I’m not sure what their Saver level would be even just from Hawaii to the West Coast. All I can find indicates a range of 15k-50k.

Most airlines only release “saver” award space to partners. On Alaska, this costs 12,500 one-way in coach and 25,000 one-way in first class for travel in the continental US; Hawaii is more (probably 20,000 and 40,000).

The more expensive flight you found is an “anytime” award that is only available using Alaska miles.

Is there a certain award type that has to be available on Alaska for it to be bookable with Krisflyer miles? I’ve found availability (50k one way) from OGG to DFW (via SEA or PDX) on 1/3/20, but when I called and emailed Singapore Airlines, they couldn’t see any availability. What am I doing wrong?

There are about USD$250 in taxes and fees in a normal business class ticket, so you’d have to pay those. There’s another fee for partner awards. I don’t know what the other USD$250 is for. Perhaps the fees are higher because it’s pricing the flights as two one-ways.

I think you would.

Since I’d only be in Manchester for 3hrs before connecting onward to Vienna, I wasn’t sure if this counts as a true “stop over” and thus be charged the $100 fee.